Privacy Policy

This page explains how our organisation uses the personal data we collect from you.

How do we collect your data?

We collect and process data when you:

• Complete a contact form on our website
• Sign up to our email newsletter
• Complete a form through Paid Social advertising
• Voluntarily contact the team via email or phone
• Use or view our website via your browser's cookies

What data do we collect?

On our website, we only collect data which you submit through our contact form or email signup, which is limited to:

• Name
• Email address
• Phone number
• Any details you provide us your question
• Area of interest at Ladera Retreat Lodges

When requesting physical marketing material, we will require a delivery address.

On our Paid Social marketing, we may ask for the following details:

• First name
• Surname
• Email address
• Phone number
• Area of interest at Ladera Retreat Lodges

How will we use your data?

Our company retains your data so that we can:

• Process and manage your request
• Provide you with special offers on products we think you may like
• Create similar customer profiles for marketing purposes

How do we store your data?

Ladera Retreat Lodges stores your data in a secure CRM that only members of staff have access to. Our company keeps your personal data until you request it to be removed.

Marketing

Our company would like to send you information about products and service that we think you might be interested in. You can opt out of receiving marketing materials whenever you like. You have the right to:

• Request Ladera Retreat Lodges for copies of your personal data
• Request the correction of any information you believe is inaccurate
• Request that your data is erased under certain conditions
• Object to how our company processes your data

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

Our company collects advertising cookies to collect information about your visit to the website. This includes content you have viewed, links you followed and information about your device and browser. We may share this data with advertising partners which means you may see an advert from us on another website.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise on your data protection rights, please do not hesitate to contact us at info@laderalodges.co.uk.

Need help?

Our sales office is open 7 days a week, so we are on hand to provide a service that is truly exceptional.

Give our friendly team a call on 01260 26 98 98.

Location of Ladera Retreat Lodges